At The Scalers, the engineers we hire for our partners aren’t just technically vetted. They go through a 7-step recruitment process where their communication skills, ability to work independently, organisation skills, aptitude, and problem-solving ability is working across time zones assessed. We also ensure that they are 100% aligned, on board, and instilled with your company DNA. Only the top 1% of engineers make the cut with us — individuals who are more than capable of working in a distributed environment across different time zones.
Fundamentally, remote working across time zones requires give and take, and a healthy respect for boundaries on both sides. Our employees might take a couple of hours off to do the school run, knowing they had an early start, or even work a split shift. Ultimately, they thrive on the flexibility that being radically remote brings. However, with a well organised calendar, and a properly structured email inbox, it becomes easier to manage. It’s this effective use of technology that helps to create open channels of communication between you and your teams, allowing key decisions to be made quickly and efficiently, regardless of where you are located. The tools available to distributed teams today are good, but not perfect for everything we do.
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Working from home during a global pandemic has been tough on everyone in different ways, but new research from Steelcase shows some people carry a heavier burden than others. New research finds key hybrid work issues to resolve before they put business at risk. We will keep adding stories, research, insights — anything we’re learning that might be helpful – as well as new story, podcast and magazine releases.
- With us, the travel professionals will be updated constantly about their clients to ensure smooth communication between all parties.
- Sure, you can schedule a get-together on Zoom, but that’s basically what your colleagues are sitting through every day.
- Sometimes, a travel professional might overlook essential things like booking procedures and service requirements with a busy schedule.
- Instead of simply introducing a new employee, we’ll challenge them to flummox everyone with two truths and a lie.
- Avoid time zones where you can – organize locally of perform the team work activities at overlap times.
With remote working comes the challenge of working in different time zones. It can be easy to silo diversity and inclusion approaches to the individual countries that a business has a footprint in. The people you hire have a massive impact on how you handle time zone differences with offshore teams.
Tips for International Teams Working Across Different Time Zones
Investing TLC into the geographical jigsaw puzzle keeps our crew connected too. For example, we’ll hire new applicants from a time zone that has good crossover with their support team, and we’ll pair employees with international clients in their own time zone too. It keeps communication channels constantly open, harnesses the value of local knowledge and ensures cultural sensitivity. With customs, public holidays and work practices varying across continents, that can hugely impact relations. Managing a company is a complex and time-consuming task, even when your teams are located in one central location.
It might be 6 PM for you, but the clock is ticking differently in other countries – even where your customers are travelling. Therefore, travel professionals will need to look for strategies to expand the business without compromising customer service. Working with a team located across the globe can bring up challenges like cultural differences and even language barriers.
How to work with Customers in different Time Zones
This article is part of our Steelcase 360 series Making Distance Work about working remotely.
Asana — one of the leading project management tools that can help each member of the team see the progress of their colleagues. A global sense of inclusion relies on how much we share with and talk to each other across borders and different teams. Businesses can use their internal communication tools to boost how employees interact with each other on diversity and inclusion issues.